— How We Handle Your Information —
By accessing this website or its content, you accept the terms described below. If you do not agree, please refrain from using the site. We may update these terms at any time, and continued use means you accept the latest version.
Each time you visit our website, we automatically collect standard technical data: your browser type and version, your operating system, your internet service provider, your IP address, and the date and time of your visit. When you contact us through the form, by phone, or by email, we also receive any personal details you choose to provide — typically your name, contact number, email, and a description of your appliance issue.
This data is processed to keep the website accessible, secure, and running smoothly. We use aggregated information to understand how visitors interact with the site and to improve it. Personal information you provide is used solely to respond to your service request, schedule the technician, and follow up after the visit.
Grand River takes the confidentiality and security of your personal information seriously. We do not sell, trade, or share your data with third parties for marketing purposes. Information is retained only as long as needed to fulfill its original purpose and is deleted afterward.
All content on this website — text, images, design — is the property of Grand River. You are welcome to reference it for personal, non-commercial use. Please do not copy, republish, or redistribute it without our written permission.
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